Frequently asked Questions

General FAQ's

How do I get more information or set up an appointment on a property featured on your site?

If you're interested in a property on our site, but need further information, you should contact the estate agent shown next to the property, using the contact details provided with each property. Alternatively you can call us directly on 0207 739 3513 for details on how to contact the relevant estate agent.

How do I find an estate agent to sell or let my property?

Go to our find an agent section, and enter your area to find the names and details of Getmoved member agents in that area.

I emailed an estate agent from the site and they've not responded.

Unfortunately, once we've passed on an enquiry, it is up to that particular agent to get in contact with you. It may be beneficial phoning the agent instead, informing them that you've emailed but got no response.

Is it free for me to use Getmoved?

Yes, with Getmoved it is completely free to search for a property.

What kind of business is Getmoved?

Getmoved is not an estate agent, instead it is a property site which advertises the properties of estate agents, lettings agents and developers who pay Getmoved to do so. Getmoved is like an easier and more efficient newspaper with a far broader range of properties advertised. Getmoved is a subsidiary of Dela Limited. Getmoved only allows estate agents, letting agents or developers that meet our quality standards to advertise their properties with us. The catalogue of homes on Getmoved, are provided by thousands of property agents throughout the U.K and are wholly independent of us.

FAQs on our Property Database

Does Getmoved have information on all the homes available nationwide?

Although it is impossible for Getmoved to have details on all of the properties available throughout the UK we work with a number of estate agents, lettings agents and developers all over the country to gain information on homes for sale throughout the UK. Nearly all of our agents advertise all of their properties with Getmoved.

How can I find out which estate agents are contributing to the Getmoved database?

Our find an agent section will allow you to search for Getmoved member agents in your area.

How often does Getmoved add new properties to its website?

We refresh our property database, both adding and removing properties, on a daily basis. This happens automatically as information from different estate agents' databases change, thus ensuring property information is kept relevant and up-to-date.

I believe the details of a property to be incorrect. How can this be corrected?

Whatever your enquiry regarding properties found on the site, you should contact the agent advertised next to the property, using the contact details shown.

Why can't I see the full address of the property?

For security of the seller and their property, the full address of each property is not shown. For further details on a property for sale or to rent you must contact the relevant agent.

FAQs on security and privacy

How can I modify the information about me held by Getmoved?

You can see your personal information held by Getmoved by going to your profile which you can edit and save yourself

How does Getmoved use information that I enter on the site?

Your privacy is extremely important to Getmoved. It is our policy only to collect customer information when it is obvious why the information is required. We use this data only to improve your experience of using Getmoved. The information you provide to us will not be distributed to other companies without your permission. Once you have permitted us to share your information with these companies (for example mortgage lenders), however, that information becomes subject to their own privacy policy.

I have a question that is not covered here, how do I get an answer?

If your question is not answered here, please call our support team on 0207 739 3513 or email us at info@getmoved.com